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Friday, August 22, 2014
How do you reward your customers?
With so much competition in almost every area of Business, you have to be willing to do the things that make your Business stand out. When Marketing it's not just about the clicks, or the number of people that have heard about you. It's about the number of interactions. How many people really checked you out? How many talked to you and came away with a good impression? It's these type of things that will not only get you business but loyal customers as well.
Lets be honest, any Business owner knows customers can be a picky bunch. So to keep them happy you need to do the deals and customers service that your competition does not. There's plenty of ways to do this, you have to be sure you're not making yourself lose money by providing these deals (something that happens more often then you think) and it has to be the deals that customers want. Some of my customers like extra stock in their orders, others prefer the faster shipping for a better deal, etc. These are just a couple of examples.
When starting a new Business, meeting new clients or getting out of a slow spell, often I've found offering customers deals to be the most effective way of getting things going. You can advertise the deals on your Social Media page, your Blog, or Email Marketing (a fat email list with the right deal will bring you some serious results)
Customer Rewards are important for gaining customers loyalty. If you haven't done so yet, give these ideas a try.
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